Privacy Policy

Rejuvenation by Irina (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site.

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

• Request a consultation (in-person or virtual)
• Book an appointment
• Contact us via phone, email, or contact form
• Subscribe to our mailing list
• Interact with our services

This information may include:

• Name
• Email address
• Phone number
• Address
• Appointment preferences and history
• Payment information (processed securely through our booking platform)
• Medical history relevant to aesthetic treatments (collected during consultation)

Note on Health Information: Information you share during consultations (including information about allergies, medications, or relevant medical history) is treated as confidential and is used only to provide and improve our services. This website is not intended for submitting sensitive medical information.

Information Collected Automatically

When you visit our website, we automatically collect certain information using cookies, web beacons, and similar tracking technologies. This includes:

• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Links clicked
• Referral source (how you arrived at our site)
• Approximate geographic location (city/region level)
• Device type and screen resolution

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics helps us understand how visitors use our website so we can improve your experience.

What Google Analytics collects:

• Pages you view
• How you interact with our site (scrolls, clicks, form submissions)
• Your device and browser information
• Approximate location (city/region, not precise)
• Referral source
• Session duration and frequency of visits

Google Analytics uses cookies to track your activity. These are small files stored on your device that allow Google to recognize you on return visits. We do not send to Google Analytics any information that could identify you personally. For more information on how Google uses information from sites or apps that use our services, please visit Google's privacy page.

How to opt out:

• Adjust your browser's cookie settings to block or delete cookies
• Install the Google Analytics opt-out browser add-on
• Adjust your device's privacy settings

2. Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and improve your experience.

Types of Cookies We Use

Managing Your Cookies

You can control cookies through your browser settings:

• Chrome: Settings > Privacy and Security > Cookies
• Safari: Preferences > Privacy > Manage Website Data
• Firefox: Settings > Privacy & Security > Cookies
• Edge: Settings > Privacy, search, and services

If you disable cookies, some features of our website may not function properly, including the ability to book appointments online. Our site currently does not respond to Do Not Track signals.

3. How We Use Your Information

• Appointment Management: Schedule, confirm, and manage your consultations and treatments
• Communication: Respond to inquiries, send appointment reminders, and follow up on your care
• Service Improvement: Analyze website usage to enhance user experience
• Marketing: Send promotional offers and updates (only if you opt in)
• Compliance: Meet legal and regulatory requirements for healthcare providers
• Safety & Security: Prevent fraud, protect our business, and ensure site security

4. Data Retention

• Appointment Data: Retained for 7 years (as required by healthcare regulations)
• Contact Information: Retained until you request deletion or unsubscribe
• Analytics Data: Retained by Google Analytics for up to 26 months
• Cookie Data: Varies by cookie type (see Cookie Policy section above)

5. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in these circumstances:

• Service Providers: Vendors who assist us (e.g., booking platform, payment processor) under strict confidentiality agreements
• Legal Requirements: If required by law, court order, or government request
• Business Transfers: If our business is sold or merged, your information may be transferred
• Consent: With your explicit permission for specific purposes

Booking Platform (Vagaro): If you book an appointment using our booking link, your information is collected and processed through Vagaro. We encourage you to review Vagaro's privacy policy for more information.

Google Analytics Data Sharing: Google Analytics data is processed by Google according to Google's Privacy Policy. We do not share personal information with Google Analytics.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your information in a portable format

To exercise any of these rights, contact us using the information below.

7. Security

We implement industry-standard security measures to protect your personal information, including:

• Secure socket layer (SSL) encryption for data in transit
• Secure payment processing through our booking platform
• Limited access to personal information by authorized staff only
• Regular security assessments

Payment information is processed by our booking/payment providers and is not stored on our website.

Data Breach Notification (New York): If a data breach affects your personal information, we will notify affected individuals and any required authorities as required by applicable law, including the New York SHIELD Act, without unreasonable delay.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., Vagaro booking platform, Google Maps, social media). We are not responsible for the privacy practices of these external sites.

If you interact with us on social media (such as Instagram), those platforms may collect information about you in accordance with their own privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years old. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the “Last Updated” date at the top. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.